Privacy Policy for United Medihealth Pty Ltd

At United Medihealth Pty Ltd (“we”, “our”, “us”), we are committed to protecting your privacy in compliance with the Australian Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store your personal information.

1. Collection of Personal Information

We may collect personal information from you when you interact with us through our website, services, or other communications. This information may include:

• Your name
• Contact details (email, phone number, address)
• NDIS-related information
• Payment details
• Any other information relevant to the services we provide.

We collect this information for purposes including:

• Providing you with our services
• Responding to your enquiries
• Processing transactions
• Improving our website and offerings.

2. Use of Personal Information

We will use your personal information only for the purposes for which it was collected, or as required by law. This may include:

• Managing and delivering our services to you
• Complying with legal and regulatory obligations
• Sending relevant communications regarding our services, updates, or offers.

We will not use your information for any other purpose without your consent unless required or permitted by law.

3. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to:

• Service providers who assist us in operating our business and delivering services
• Regulatory authorities, if required by law
• Other third parties with your consent or as otherwise permitted by law.

All third-party service providers are bound by confidentiality obligations to ensure your data is handled securely and in accordance with this Privacy Policy.

4. Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. We store personal information in secure databases and systems, and ensure that our staff and contractors handle your information in a manner that complies with this policy. However, no data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date. To do so, please contact us at the details provided below. We will respond to your request within a reasonable time.

6. Cookies and Website Analytics

Our website may use cookies and other tracking technologies to improve your browsing experience. You can manage or disable cookies through your browser settings. We may also collect website traffic data using third-party analytics services, which help us understand how visitors use our site.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any changes will be posted on this page, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at: United Medihealth Pty Ltd
Phone: 0413 054 382
Email: support@unitedmedihealth.com.au
Effective Date: 07/09/2024
This Privacy Policy was last updated on 07/09/2024.
By using our services or website, you agree to the terms of this Privacy Policy.